Terms of Service

1. Acceptance of Terms

By accessing or using NEED Nutritional ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

NEED Nutritional is a comprehensive nutrition monitoring and wellness platform that provides:

• Personalized nutrition tracking and meal planning
• Access to certified nutrition professionals
• Health progress monitoring and analytics
• Corporate wellness programs
• E-commerce for nutrition products
• Educational resources on Ethiopian and international nutrition

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Health Disclaimer

Important: The Service provides general nutrition information and tools. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider with any questions regarding a medical condition.

The nutrition professionals on our platform provide guidance based on general nutrition principles. For specific medical conditions, please consult with your healthcare provider.

5. User Conduct

You agree not to:

• Use the Service for any unlawful purpose
• Impersonate any person or entity
• Interfere with or disrupt the Service
• Upload malicious code or content
• Harvest or collect user information without consent
• Share your account credentials with others

6. Payment Terms

Certain features require payment. By purchasing services or products:

• You agree to pay all fees and charges at the prices in effect
• Payments are processed securely through Stripe and Chapa
• Subscription fees are billed in advance on a recurring basis
• Refunds are subject to our refund policy

7. Intellectual Property

The Service and its original content, features, and functionality are owned by NEED Nutritional and are protected by international copyright, trademark, and other intellectual property laws.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of data as described therein.

9. Limitation of Liability

To the maximum extent permitted by law, NEED Nutritional shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from your use of the Service.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Democratic Republic of Ethiopia, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@neednutritional.com
Address: Addis Ababa, Ethiopia